Hollycorn N.V., which operates such gambling brands as Stay Casino, Golden Crown Casino, Richard Casino, Let’s Lucky, announced a new brand in 2022. It was Neospin Casino, which has a Curaçao license and promotes the principles of Responsible Gaming. This operator is focused on the Australian market, and offers local players over 9,000 games of different genres from 70+ developers. Every new customer can grab a Welcome Bonus worth up to 10,000 AUD + 100 Free Spins. And after registration you will have access to many other promotions, the opportunity to participate in the Loyalty Program and regular tournaments.
We’re sure you’re already wondering. Read our review and we’ll tell you in detail what Neospin has to offer its Australian customers.
Pros & Cons
When analyzing the Neospin site, our experts identified many advantages and a couple disadvantages that we would recommend this online casino to fix.
Pros:
- Welcome Package up to 10,000 AUD and 100 free spins;
- 20 tier Loyalty system;
- An exclusive jackpot system with 3 progressive prize pools;
- Over 9,000 games from 70+ developers;
- Aussie players can use cryptocurrencies for transactions;
- Cashback on every deposit;
- Regular organization of tournaments;
- Optimized mobile website.
Cons:
- Limited options for withdrawals;
- High minimum withdrawal limit.
Incentives & Bonuses
While exploring the Neospin website, we were impressed by the variety of promotions presented on it. They are available to every online casino customer, and some of them can be participated in an unlimited number of times. Let’s talk about them in detail.
Welcome Package
During registration on the Neospin website you will be offered to take part in the Welcome Package promotion. By making multiple deposits of 45 AUD or more, you can get a total of 10,000 AUD and 100 free spins! Don’t forget to specify the promo code NEO100 when making your debut deposit to activate this bonus.
It is worth noting that the bonus amount needs to be wagered 40 times. Study the details in the promotion rules to see if you can handle these conditions.
Free Spins Wednesday
Every week, Aussie customers of Neospin casino can make a deposit and grab a package of free spins. Their number depends on the amount you transfer to your balance. Free spins are awarded with a wagering requirement of x30.
| Bonus | Promo code | Minimum deposit |
|---|---|---|
| 30 free spins | WN30 | $30 |
| 60 free spins | WN60 | $40 |
| 100 free spins | WN100 | $50 |
Friday Reload Bonus
This is another great reload bonus available to Neospin casino customers, but unlike the free spins, you will receive bonus cash. Go to the site on Friday and make a deposit of AUD 40 or more and you will be credited with a 66% bonus up to AUD 1,000. When transferring the money to your balance, indicate the promo code 66NEO. After receiving the bonus funds, proceed to fulfill the wagering requirements (x40).
Neospin Grand Trophy Jackpot
The Neospin site offers an interesting jackpot system with three progressive prize pools where Aussies can win between 1,000 and 30,000 AUD. You are required to be online and bet real money on any games while the jackpot is being played.
Each of the three jackpots above has a minimum and maximum prize amount. At some point in these ranges, a prize will be drawn and any customer of the site can claim it!
So, here are the ranges in which jackpots can be drawn:
- Mini jackpot: Minimum prize amount 300 AUD/maximum prize 1,000 AUD;
- Middle jackpot: Minimum prize 5,000 AUD/maximum prize 10,000 AUD;
- Prime jackpot: Prize sum from 1,000,000 AUD.
To try your luck, you need to follow these steps:
- Authorize on the site;
- Make a deposit if you don’t have any money in your balance;
- Place bets on any game for at least 1 AUD;
- Believe in your luck!
By the way, you will also be pleased that for Neospin jackpots you do not need to fulfill the wagering requirements. Having won a prize, you can withdraw it immediately!
World Freedom Day Cashback
We love that Neospin casino offers players Daily Cashback on every deposit! After depositing your balance, play games from the site’s collection for money. If you lose more than AUD 30, you will receive the cashback the next day.
The amount of cashback depends on the amount you transferred to your balance (see the table below for details). The maximum amount of cashback that Oz customers of the site can get is 20%. We admit, this promotion is one of the best promotions we’ve seen at online casinos operating in Australia.
| Cashback | Amount to be deposited |
|---|---|
| 5% | $30 – $749 |
| 6% | $750 – $1,499 |
| 7% | $1,500 – $2,249 |
| 8% | $2,250 – $2,999 |
| 9% | $3,000 – $4,499 |
| 10% | $4,500 – $5,999 |
| 11% | $6,000 – $7,499 |
| 12% | $7,500 – $8,999 |
| 13% | $9,000 – $11,999 |
| 14% | $12,000 – $14,999 |
| 15% | $15,000 – $25,000 |
| 16% | $25,001 – $50,000 |
| 17% | $50,001 – $75,000 |
| 18% | $75,001 – $100,000 |
| 19% | $101,001 – $150,000 |
| 20% | $150,001+ |
Loyalty Program
We were pleased that Neospin provides automatic participation in the Loyalty Program to all its customers from Australia. Use real money to play games from the site’s collection and accumulate comp points (CP) to win prizes. For every bet of at least 100 AUD you will receive 1 CP.
As you accumulate comp points, you will move higher and higher in the Loyalty Program levels. At the Flamingo, Owl and Eagle levels you will receive free spins to use in the Prize Wheel for earning new status. At Zebra to Elephant levels, the online casino grants players free spins or a guaranteed cash prize. Once you reach Rhino level, you will only receive cash prizes.
By studying the table below, you will realize that it will take time for you to get new statuses. But, the accumulated points do not disappear, so the longer you use the Neospin paid services, the closer you will get to getting a new level in the Loyalty Program.
| Status | Required number of CPs | Bonus |
|---|---|---|
| Colibri | 0-99 | No bonus |
| Flamingo | 100+ | Up to 100 free spins |
| Owl | 500+ | Up to 100 free spins |
| Eagle | 700+ | Up to 100 free spins |
| Cobra | 900+ | Cash loot box up to $150 |
| Zebra | 1,000+ | Cash loot box up to $300 |
| Giraffe | 3,000+ | Cash loot box up to $450 |
| Moose | 5,000+ | Cash loot box up to $600 |
| Crocodile | 10,000+ | Cash loot box up to $900 |
| Elephant | 15,000+ | Cash loot box up to $1,200 |
| Rhino | 20,000+ | Cash loot box up to $1,500 |
| Wolf | 25,000+ | Cash loot box up to $2,250 |
| Leopard | 40,000+ | Cash loot box up to $3,000 |
| Black Panther | 60,000+ | Cash loot box up to $4,500 |
| Tiger | 80,000+ | Cash loot box up to $6,000 |
| Lion | 100,000+ | Cash loot box up to $10,000 |
Collection of Games
You will definitely not be bored at Neospin, as this gambling operator offers its Aussie customers more than 9,000 (!) pokies and games of other genres. All of them have been provided for its collection by the best developers in the industry. These include Evoplay, Platipus, BetSoft, Playson, NetEnt, Yggdrasil, BGaming, and more than 70 other studios.
In the collection of online casino games with different complexity of rules are presented. You can find dozens of variations of the same table game, enjoy the game with live dealers from developers such as Vivo Gaming, Atmosfera, Lucky Streak, Playson, and so on. Dreaming of winning big? — Then open the jackpots section and try your luck. And if you want to try modern casino games, then go to the Crypto games tab. So, as you can see on Neospin casino site gamblers from Australia can find entertainment for every taste, even such modern games as live pokies!
Pokies
This section features several thousand pokies in different variations. Neospin offers Aussies to choose from classic slots, video pokies, fixed and progressive jackpot games and many more. Note that many slots are also featured in other sections. Say, you will find some modern pokies in the Crypto Games and Bonus Buy sections.
We encourage you to try these slots if you don’t know where to start:
- Golden Buffalo;
- Money Train;
- Cashien’s Fortune;
- Wolf Treasure.
Table Games
The table games section is certainly inferior to the pokies section in terms of the number of titles, but fans of this type of amusements will definitely be satisfied with what Neospin has to offer. Collect card combinations in poker, bet in roulette, try to win in blackjack, etc. Here are a few games we recommend you to try:
- 21 Burn Blackjack;
- Caribbean Poker;
- American Roulette;
- Casino Hold’em.
Real Dealer Games
Neospin also offers live dealer games. Choose from a variety of live variations of roulette, baccarat, poker, blackjack and other amusements. Each of the dealers perfectly manages the gameplay and is ready at any moment to explain the nuances of the rules to the players via Live Chat.
- Polski Poker;
- Portomaso Oracle Roulette 2;
- Keno;
- Blackjack VIP;
- Cocktail Roulette.
Tournaments
All Neospin customers can take part in various tournaments to compete with other players and try to win part of the generous prize pool. The casino organizes such events in alliance with its partners — casino game developers. Each of the tournaments has its own rules, so read them carefully to understand what you need to do to rack up points and compete for prizes.
At the time we were preparing this review, the site was running tournaments such as Cash it Out, Falling Cash, Golden Wins, Fall Fiesta, and Drop & Wins.
Deposits & Withdrawals
Aussie players can use both traditional payment methods and cryptocurrencies to make money transactions at Neospin. All deposits are processed instantly by the operator, so you can start playing any games from its collection almost immediately. Fees, as a rule, are not charged from users, except for situations with withdrawals via bank transfer. We will tell you more about it later.
Deposit Methods
As we said earlier, all deposits are made on the Neospin site almost instantly. Aussie gamblers can use several traditional payment methods to transfer funds (see the table), as well as cryptocurrencies, which we will talk about in the relevant paragraph of our review.
| Deposit method | Minimum deposit | Maximum deposit |
|---|---|---|
| Visa | $30 | $7,500 |
| MasterCard | $30 | $7,500 |
| Neosurf | $30 | $7,500 |
| MiFinity | $30 | $7,500 |
Withdrawal Options
One of the few aspects of Neospin that we believe needs improvement is the withdrawal of winnings. Thus, the list of options available for this kind of transactions is limited to bank transfers and cryptocurrencies (more on them later). This is too little a choice, especially for classic players who prefer to use traditional methods to transfer money.
We decided to clarify the situation, and contacted the support team via Live Chat. We were told that in fact players can withdraw winnings using the same payment method used when making a deposit. The exception is bank cards — bank transfers must be used instead. The minimum and maximum amounts are AUD 300 and AUD 7,500 respectively. When using bank transfer you will be charged a fee of 2.5%. Withdrawal time will be up to 3 business days.
Cryptocurrencies
All Aussie customers of Neospin can use not only traditional payment methods but also cryptocurrencies for transactions. Seven digital currencies are available to them. Deposits and withdrawals of winnings with their help are made through CoinsPaid.
Fees are not charged when using cryptocurrencies, and the funds will arrive on your balance as soon as possible. It is worth noting that to withdraw your winnings you need to use the same digital coin you used to deposit.
| Cryptocurrency | Minimum deposit | Maximum deposit | Minimum withdrawal | Maximum withdrawal |
|---|---|---|---|---|
| Bitcoin | 0,0001 BTC | No limit | 0.0012 BTC | 0.4 BTC |
| Ethereum | 0,01 ETH | No limit | 0.02 ETH | 6.66 ETH |
| Tether USDT | 20 USDT | No limit | 30 USDT | 10,000 USDT |
| Bitcoin Cash | 0,1 BCH | No limit | 0.2 BCH | 66.66 BCH |
| Litecoin | 0,1 LTC | No limit | 0.46 LTC | 153.84 LTC |
| Dogecoin | 100 DOGE | No limit | 375 DOGE | 125,000 DOGE |
| Ripple | 20 XRP | No limit | 50 XRP | 16,666.66 XRP |
Account Creation
Registration on the Neospin website takes only a couple of minutes. With our help, you will handle all the required actions in lightning speed:
- After navigating to the online casino site, tap on the button labeled ‘Sign Up’;
- Enter your email address;
- Select AUD and Australia as your currency and country of residence respectively;
- Create a password from numbers, letters and special characters;
- Click on the ‘Next’ button;
- Enter your first name, last name, date of birth and gender;
- Write your city, residential address and postal code;
- Provide the information about your phone number;
- Press on the confirmation button;
- Click on the link that Neospin online casino will send to your email to activate your account.
Now you can make a deposit and get the Welcome Bonus!
Customer Support
We would recommend Neospin to improve the quality of their customer service. When we used Live Chat, we found that our questions were first answered by a chatbot. It was only after we indicated that we wanted to speak to a human being that a consultant contacted us. It took him some time to address our questions.
Additionally to Live Chat, email and a dedicated feedback form are available for contacting the support team. The online casino does not offer phone support yet. But there is a FAQ section on the site, which has some useful information for rookies.
Mobile Website
All Neospin services are available on smartphones, thanks to a mobile site optimized to open and work on devices with different specifications and screen sizes. Any browser will do to access it, but it is better to use Google Chrome if you have an Android smartphone and Safari if you use an Apple gadget.
You may also notice a button on the website that says ‘Install App’. But you don’t have to install it because it’s not an app, but a mobile browser extension. It is not necessary to use it to play via your smartphone. It is better to use the browser.
Measures to Protect the Site
You have nothing to worry about if you choose to use the services of Neospin. This online casino is licensed by the government of Curaçao and applies industry standards for user data protection. For this purpose, the operator uses encryption technologies and two-factor authentication (2FA), preventing fraudsters from gaining access to players’ accounts.
It should also be added that each client of the site is required to undergo identity verification before the first transaction to withdraw winnings. This process can take up to 30 days.
Responsible Gambling
It is good that Neospin supports and promotes the principles of Responsible Gaming, because online gambling can be dangerous for minors and people with weak willpower. Such players are not allowed to use the site’s services, which is one of the reasons why the operator checks the identity of its customers.
On a special page of the site, you can read about the principles of Responsible Gaming, as well as the tools that Neospin customers can use to fight the development of gambling addiction. Say, they can activate the option to be notified about how long they are on the site. The option to set limits on deposit size, bet size and amount of losses for a day, week or month is available. Also, Aussie players can ask the support team to temporarily block their account.
Our Verdict
Let’s summarize. Neospin is a great choice for players of all levels, from rookies to seasoned gamblers. This site offers a fantastic selection of pokies and other games from over 70 renowned developers. All customers have access to many generous promotions, participation in the Loyalty Program, as well as chances to win progressive jackpots. Both traditional payment methods and cryptocurrencies can be used for transactions, which will be appreciated by modern players.
We would recommend Neospin to improve their customer service and add more options for withdrawing winnings, but overall, it’s a great online casino. We recommend our Aussie readers to give its services a try.